Your First Line of Defence in a World Full of Threats
At Frontline Security, we pride ourselves on being a full-service security company that specializes in the design and installation of technologically advanced commercial security systems. With over 100 years of combined experience in the security sector, our team of experts has the skill and expertise to customize your security configuration to protect your business, family, and property from every angle.
Our Services
At Frontline Security, we offer a range of services to meet the unique needs of our clients. Our commercial services include alarm systems, video surveillance/live video monitoring, and access control. We also provide residential alarm and video surveillance systems for homeowners who want to keep their families and houses safe from burglars or trespassers. Our services are designed to provide a comprehensive security solution that meets the specific needs of our clients.
What We Offer
At Frontline Security, we believe that an effective security system is only as strong as its weakest link. That's why we take a holistic approach to security, ensuring that every component of our systems is reliable and built to last. Our systems are designed to work seamlessly together, providing a comprehensive solution that protects your business, family, and property from every angle.
Why Choose Us
At Frontline Security, we understand that when it comes to security, you need a company that can provide reliable, effective, and cost-effective solutions. That's why we're committed to providing the best security solutions for your business or home. Our experienced team of technicians has over 100 years of combined experience, and we're proud to have a network of highly skilled and trusted tradespeople at our disposal.
How We Work
At Frontline Security, we believe that a secure future is built on a foundation of mutual trust and understanding. That's why we're committed to providing a transparent and collaborative approach to security solutions. Our four-step process ensures that we fully understand your security needs and provide a customized solution that meets your unique requirements.
Step 1: Initial Consult
We begin by meeting with you to understand your security goals and the specific needs of your business or home. Our team will work closely with you to identify the best solutions for your unique situation.
Step 2: Design
Our skilled designers will work with you to create a blueprint for your security project. This comprehensive plan will take into account all of the elements that will comprise your security system, ensuring that every aspect of your system is designed to provide optimal protection for your business or home.
Step 3: Review and Approval
We'll provide you with a design for your project and meet with you to review and approve the plan. If any revisions are necessary, we'll make them before proceeding with the final stage.
Step 4: Installation and Quality Control
Once you've approved the design, we'll put together an accurate quote that reflects your final price. We'll then install your security system, ensuring that every component is tested and functioning as intended.
Get Started
At Frontline Security, we're committed to providing the best security solutions for your business or home. We invite you to learn more about our services and how we can help you achieve a more secure future. Contact us today to schedule a consultation and take the first step towards a more secure tomorrow.
Service Issues and Disappointments
Several reviewers expressed discontent with Front Line Security's service, citing issues with reliability, customer care, and communication. Julie At Awedity Creative was unhappy with the glass break alarm's frequent false activations and the difficulty in canceling her contract when it ended. Ugochukwu Iheanacho experienced delays in disarming his equipment due to construction work and poor customer service. Tony Giantomaso was dissatisfied with the company's customer service, particularly when it came to battery replacement and updating his system.
Positive Experiences and Recommendations
On the other hand, some reviewers had positive experiences with Front Line Security. Tyler Wiens praised the company's services, citing their thoroughness, cost-effectiveness, and community involvement. Doug Houssin and Zeeshan Chaudhry both praised the company's prompt service, affordability, and professional installation.
Common Issues and Concerns
Common issues and concerns among the negative reviews include:
- Difficulty in canceling contracts or switching to a new provider
- Poor customer service, including long wait times and unhelpful representatives
- Issues with equipment installation, maintenance, and repairs
- Miscommunication and lack of transparency regarding system updates and costs
Conclusion
Front Line Security seems to have a mixed reputation, with some reviewers having positive experiences and others experiencing significant issues with the company's services. While the company appears to excel in terms of community involvement and partnerships, customer service and reliability seem to be areas that require improvement.
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