Reliable Solutions for a Comfortable Indoor Environment
At Exl-Aire Mechanical, we take pride in being one of the top three heating contractors in the Muskoka region. Our team of skilled professionals has been serving the community since 1988, providing high-quality HVAC services to both residential and commercial clients. From routine maintenance to complete turnkey installations, we handle every job with dedication and expertise.
Our Mission
Our mission is to deliver exceptional service, exceed customer expectations, and provide reliable solutions to meet the ever-changing needs of our clients. We understand the importance of a well-functioning HVAC system, and we are committed to keeping our clients warm and comfortable throughout the year.
Our Services
We offer a range of services designed to meet the unique needs of our clients. Our services include:
Heating Sales, Service & Installation
From furnace installations to emergency repairs, our team of experienced technicians is equipped to handle all your heating needs. We offer reliable heating system servicing in Muskoka and surrounding areas, ensuring that you stay warm and cozy even during the harshest winters.
Air Conditioning Sales, Service & Installation
Stay cool and comfortable during the summer months with our comprehensive air conditioning services. Our team installs, services, and repairs all types of air conditioning systems, ensuring that you enjoy a comfortable indoor climate.
Ventilation Services
Good indoor air quality is essential for a healthy and productive environment. Our ventilation services include the installation, repairs, and maintenance of ventilation systems, ensuring that your indoor air is fresh and clean.
Custom Sheet Metal Work
At Exl-Aire Mechanical, we understand the importance of custom solutions. Our team of skilled sheet metal technicians creates custom sheet metal work to fit your unique needs, whether it's a commercial or residential project.
Emergency HVAC Services
We know that HVAC emergencies can happen at any time. That's why we offer 24/7 emergency services, ensuring that our technicians are always available to respond to your needs.
Why Choose Us
At Exl-Aire Mechanical, we pride ourselves on our exceptional service, competitive pricing, and commitment to quality. We are a local business with a reputation for trust, reliability, and professionalism. Our experienced technicians are equipped with the latest tools and technologies, ensuring that your HVAC system is serviced and repaired to the highest standards.
Our Team
At Exl-Aire Mechanical, we believe in building long-term relationships with our clients. Our team is dedicated to providing personalized service, listening to your needs, and delivering customized solutions that meet your unique requirements. We take pride in our work, and we strive to exceed your expectations with every interaction.
Service Experience
The reviewers' experiences with Exl-Aire's service were mixed. Some praised the company's prompt and exceptional service, citing examples of quick installations and resolutions to their problems. Others were disappointed with the company's response time, citing instances of unreturned calls and delayed quotes.
Positive Reviews
Some reviewers praised the company's technicians, such as Ron, John, and Jessie, for their professionalism and courtesy. The staff were also commended for their exceptional help and prompt installation of new systems.
Negative Reviews
However, some reviewers were unhappy with the company's customer service, citing instances of unreturned calls, delayed quotes, and poor communication. One reviewer was particularly dissatisfied with the company's quote for a heat pump system, citing that it was "incredibly lazy" and overpriced. Another reviewer was unhappy with the company's response to their concerns about an unresolved issue, stating that they were left feeling dismissed and ignored.
Common Themes
A common theme among the negative reviews was the company's lack of communication and responsiveness. Several reviewers mentioned that they had difficulty getting in touch with the company or receiving timely responses to their concerns.
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