Protecting Your Assets, Backed by Verifiable Results
At Sonitrol Canada, we pride ourselves on being a leader in the security industry, providing effective and comprehensive security solutions for our clients. With over 30 years of experience, we have established a reputation for delivering reliable and efficient security systems that cater to the unique needs of our customers.
Our Services
We offer a wide range of security services that enable us to protect every aspect of our clients' operations. Our services include:
Audio Intrusion
Our audio intrusion systems use sound-based detection to monitor for potential security breaches. This means that our systems are not triggered by mere movement or vibrations, minimizing false alarms and ensuring that our clients receive the highest level of security.
Access Control
Our access control systems integrate seamlessly with our audio detection technology, providing a comprehensive security solution for our clients. When an individual uses their access card to enter a door, the system automatically disarms the alarm, ensuring a secure and efficient access control system.
Cameras and Video
Our cameras and video surveillance systems provide a visual deterrent to potential intruders and ensure that our clients' properties are secure. We offer a range of camera options to cater to the unique needs of our clients, from offices to large warehouses.
Fire Detection and Prevention
We offer customized fire detection and prevention solutions for our clients, whether it's ongoing service for an existing system or new installations. Our team of experts will work with you to design a system that meets your specific needs and ensures compliance with local regulations.
Mobile App
Our mobile app allows our clients to monitor their security systems remotely, receive alarms and notifications, and take control of their security solution from anywhere in the world.
Why Chose Sonitrol?
At Sonitrol Canada, we have a proven track record of delivering effective security solutions that reduce crime and ensure the safety of our clients' properties. With over 178,000 apprehensions nationwide, we are confident in our ability to provide the best security solutions for our clients.
Our History
Sonitrol Canada is a privately owned, local company that has been protecting Canadian businesses for over 30 years. With our 24/7/365 monitoring and data center, we are able to provide around the clock monitoring of your business or home. Our team of trained monitoring professionals is always available to answer any questions or concerns you may have about your security system.
RANKED ON THE SDM 100
We are extremely proud to be recognized in the SDM 100 report, a testament to our commitment to delivering exceptional security solutions and outstanding customer service.
What Our Clients Say
We have had the pleasure of working with numerous clients across various industries, including recreational marijuana dispensaries, recreational and commercial properties, educational facilities, and more. Here's what some of our clients have to say about our services:
- "Time and again Sonitrol employees have exceeded our very high expectations, whether it is someone from the Central Station, a Key Account Representative or a Service Technician." - Beer Store
- "We have had three break and enter(s) within Sonitrol monitored locations, and in each instance we have had a successful apprehension on sight and no product loss. The old conventional technology of motions and sensors does not offer this type of success rate." - EB Games
- "I am extremely satisfied with my decision to install a Sonitrol system." - Canadian Tire
Get a Free Security Assessment
If you're looking to upgrade your security system or are concerned about your property's safety, we invite you to schedule a free security assessment with our team of experts. We'll work with you to design a customized security solution that meets your unique needs and budget.
Pricing and Contract Concerns
Several reviewers expressed dissatisfaction with the pricing and contract terms of the organization. They felt that the services were overpriced compared to competitors and that the contract terms were inflexible. One reviewer mentioned that they were charged for three months even after canceling their contract due to moving to a new location.
Unprofessional Sales Practices
Some reviewers had negative experiences with the sales team, describing them as aggressive and unprofessional. One reviewer reported that a salesperson hung up on them after being asked if they were cold calling.
Difficulty with Customer Service and Monitoring
A few reviewers experienced difficulty in reaching customer service and problems with the monitoring system. One reviewer reported that the app would lock up constantly and that the monitoring was spotty at best. In one instance, the dispatch team failed to alert the reviewer promptly after an alarm was triggered, resulting in a delayed response.
Positive Experiences
On the other hand, some reviewers had positive experiences with the organization, praising the quick and professional resolution of issues, and the great service provided by the technicians. A few reviewers also praised the organization as a good place to work, mentioning the good location and great night shifts.

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