Transforming Spaces, Enhancing Lives
Living Environments stands as an exclusive dealer of Downsview Kitchens in Vancouver, BC. For over two decades, we've been guiding clients through the process of crafting stunning and functional kitchens, bathrooms, and dressing rooms. With a focus on custom cabinetry and exceptional craftsmanship, we believe in exceeding expectations and creating spaces that reflect your unique design vision.
Our Expertise
Our skilled team of designers and consultants will work alongside you to understand your needs, preferences, and aspirations. We take the time to listen and translate your vision into a cohesive and personalized design plan.
Services We Offer
- Custom Cabinet Design & Manufacturing: We collaborate with Downsview Kitchens to bring your dream kitchen to life, utilizing their renowned craftsmanship and endless customization options.
- Detailed Design & Planning: Our experienced designers utilize state-of-the-art technology to create detailed plans, ensuring precise measurements, placement, and functionality.
- Project Management & Installation: We oversee the entire process, meticulously managing every step from planning to installation to ensure a seamless and stress-free experience.
- Expert Guidance: Our team is available to answer your questions, address any concerns, and offer expert advice on every aspect of your project.
Our Commitment
At Living Environments, we prioritize exceptional customer service, attention to detail, and the highest quality craftsmanship. We believe in building lasting relationships and fostering open communication throughout every step of the process.
Join Us at Living Environments and experience the difference custom craftsmanship and personalized service can make in your home.Disappointment with Downsview Kitchen Services
The reviews below highlight a series of unfortunate experiences with Downsview Kitchen, specifically with the service provided by the sales team.
Inconsistent Quality Control
Several issues arose when trying to replace a kick plate under a fridge due to water damage. Despite bringing the damaged kick plate into the Downsview kitchen location, the new replacement piece was not the correct size. The sales person suggested trimming the new kick plate, but this was not a satisfactory solution for the customer.
Unresponsive and Unhelpful Sales Team
The customer felt misled and frustrated with the sales person's unprofessional behavior and lack of effort to resolve the issue. The sales person was uncooperative and only offered suggestions for the customer to hire someone to trim the kick plate, which was not a feasible or acceptable solution.
Poor Communication and Conflicting Measurements
Communication breakdowns and conflicting measurements were major factors in the customer's disappointment. The sales person sent pictures and measurements of the original kick plate, claiming that the new Replacement was the same size, but this was not accurate.
Lack of Apology or Resolution
The customer's experience was left unresolved, with no effort made by the sales team to rectify the situation. The tone was passive-aggressive, with the sales person implying that the customer was being unreasonable for expecting a service that was not provided.
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