Empowering Security, Enhancing Life
Passionate about safety and convenience, Magen Security & Home Automation empowers homeowners and businesses in the Greater Toronto Area to control their security and maximize their comfort. Founded in 1981, we're a trusted leader in professionally designing, installing, and maintaining innovative security alarm and home automation systems.
Our Expertise
We offer a comprehensive range of services across:
Security Alarm Systems
- Protection for homes, schools, offices, and businesses.
- 24/7 monitoring and high-end equipment like motion detectors, pressure detectors, and smart sirens.
- Customized installation and expert consultation to meet your specific needs.
Smart Home Automation
- Control your lighting, thermostats, and other devices from your smartphone.
- Smart door access control with biometrics or ID cards.
- Integrated home theater and security systems for a seamless experience.
Additional Services
- Digital video recording (DVR) surveillance for comprehensive security monitoring.
- Advanced CCTV cameras with motion detection capabilities.
Why Choose Magen?
- Over 30 years of experience: Serving the GTA with reliable service and personalized attention.
- Expert technicians: Highly skilled in installations, repairs, and troubleshooting.
- Custom solutions: Tailored packages based on your unique needs and budget.
- 24/7 customer support: Ensuring peace of mind and responsive assistance.
More than just installations, we empower your peace of mind. We partner with you to understand your security and comfort needs, offering proactive solutions and personalized guidance to create a safer and more efficient home or business environment.
Contact us today to discuss your security and automation needs and discover the peace of mind you deserve!
Unsatisfactory Experience with Magen Security
The reviews highlight the dissatisfaction of two customers with Magen Security's services. Despite their long-term associations with the company, they both felt that the service was overpriced and the customer service was unprofessional.
Resistance to Change and Rude Treatment
Geoff Lew, who had been a customer for 6 years, tried to negotiate a better rate with Magen Security after shopping around. However, the company's response was unsatisfactory, with the manager trying to make the decision for him and offering a paltry $5 discount. When Geoff expressed his concerns, the manager was confrontational and threatening, attempting to cancel the service and take down the equipment.
Poor Communication and Misleading Claims
Coleen Hunter, who had the security service for 3 years, was frustrated with Magen Security's high rates and poor communication. When she tried to cancel, the manager, Susan, was rude and uncooperative, sending an installer to remove the equipment without her consent. Furthermore, Susan made misleading claims about the ownership of the control panel, which was actually owned by ADT.
Alternatives and Savings
Both Geoff and Coleen ended up switching to other security companies, finding better rates and more satisfactory services. Geoff now pays $9.99/month, a significant reduction from the $30/month he paid with Magen Security. Coleen notes that her new company provides more services for a lower price.
Be the first to review Magen Security Systems.
Write a Review
