Business Details
29 Years
experience
Emergency
services
Calgary's Trusted Fireplace Repair & Maintenance Experts
Heatsafe Industries has been Calgary's trusted gas fireplace service provider since 1997. Our owner-operated business specializes in comprehensive fireplace repair, maintenance, and installation services for residential and commercial clients. With over 22 years of focused expertise, we prioritize homeowner safety through rigorous 15-point inspections, gas/CO leak testing, and factory-spec maintenance. Our team delivers prompt service across Calgary and surrounding areas, offering 24/7 emergency response and seasonal discounts. We maintain strict adherence to manufacturer specifications for all makes and models, ensuring optimal fireplace performance and longevity. Our commitment to quality is evidenced by our 9.9/10 Homestars rating and numerous client testimonials praising our honest, reliable service.We serve diverse clients including property managers, realtors, and home inspectors, providing certified repairs that meet closing deadlines and safety standards. Our technical expertise extends to complex diagnostics, component replacement, and high-altitude adjustments. We educate homeowners on proper fireplace maintenance while offering commercial maintenance programs for multi-unit properties. Our reputation for excellence is built on consistent, transparent service that prioritizes client needs over profit.
Services
Fireplace Repair
Annual Maintenance
Gas Fireplace Installation
15-Point Inspection
Winterization Service
Details
- Year established: 1997
Highlights and features
- 22 years of specialized gas fireplace expertise since 1997
- Owner-operated business with direct owner involvement
- 15-point inspection process exceeding industry standards
- 24/7 emergency service availability for urgent needs
- Senior and off-season discounts for cost-conscious clients
What people say
Excellent and prompt service
Honest and excellent people
Quality of work comes first
Ranked 9.9/10 on Homestars
Will call again for future needs
Services
Fireplace Repair
We diagnose and fix gas fireplace issues including gas valves, ignition systems, and venting problems. Our technicians perform comprehensive diagnostics to identify underlying issues. Clients benefit from restored fireplace functionality and improved safety compliance.
Annual Maintenance
Our 15-point maintenance program includes component inspection, gas line testing, and efficiency optimization. Regular maintenance prevents costly repairs and extends equipment lifespan. Homeowners receive detailed service reports and safety certifications.
Fireplace Installation
We install various gas fireplace models following precise manufacturer specifications. Our process includes proper venting, clearance measurements, and safety checks. Clients receive operational guidance and maintenance recommendations for new installations.
15-Point Inspection
This comprehensive inspection covers gas connections, carbon monoxide levels, and combustion efficiency. We identify potential safety hazards and performance issues. Clients receive priority recommendations for necessary repairs or adjustments.
Winterization Service
Our winter readiness program optimizes fireplace performance for cold months. Includes thorough cleaning, component testing, and efficiency adjustments. Ensures reliable operation during peak usage periods while maintaining safety standards.
People
Bill
Owner
With over 22 years in the industry, Bill leads Calgary's top-rated fireplace service company. He personally oversees operations and emergency calls, ensuring quality standards. His expertise in gas fireplace systems and commitment to honest service have earned numerous client testimonials and industry recognition.
Questions
What fireplace services do you offer?
We provide repair, maintenance, installation, and safety inspections for gas fireplaces. Our services include 15-point inspections, winterization, and emergency repairs for residential and commercial clients.
Do you offer emergency fireplace service?
Yes, we provide 24/7 emergency service for urgent fireplace issues. Our owner Bill personally handles emergency calls and ensures prompt response times for safety-critical situations.
What areas do you service?
We serve Calgary, Okotoks, Airdrie, and surrounding areas. Our service territory includes both residential neighborhoods and commercial properties requiring fireplace maintenance.
How often should gas fireplaces be serviced?
Manufacturers recommend annual maintenance for gas fireplaces. Our 15-point inspection program ensures optimal performance and safety compliance through regular servicing.
Are senior discounts available?
Yes, we offer senior and off-season discounts. Contact us directly to inquire about current discount programs and availability for qualifying customers.
What makes your service different?
As Calgary's highest-rated fireplace company, we combine 22 years of experience with owner-led service. Our focus on technical excellence, safety compliance, and honest business practices sets us apart.