At HARGTA, we pride ourselves on being a company that is dedicated to providing exceptional customer service and expertise in the field of appliance repair. Established in 1995, we have been delivering superior customer experience for over two decades. Our mission is to provide our customers with a service that is personalized, efficient, and trustworthy. We understand that a broken appliance can be a significant inconvenience, and we strive to minimize the disruption to your daily life as much as possible.
Our Team
Our team of licensed technicians is comprised of experts in their field, who have undergone extensive training to ensure that they have the necessary skills and knowledge to diagnose and repair a wide range of appliances. We take great pride in our technicians, who are friendly, courteous, and knowledgeable about everything from washers and dryers to refrigerators and air conditioners. They are equipped with the latest diagnostic tools and are backed by our in-house technical support team, ensuring that our customers receive the highest level of service.
Our Services
At HARGTA, we offer a wide range of services designed to meet the needs of our customers. Whether you need a simple repair, a routine maintenance checkup, or a complex installation, we have the expertise and equipment to get the job done. Our services include:
- Appliance Repair: We repair a wide range of appliances, including washers, dryers, dishwashers, refrigerators, freezers, and much more.
- Appliance Installation: Our team of experts can help you install your new appliance, ensuring that it is properly connected and functioning as it should be.
- Parts and Accessories: If you need a specific part or accessory for your appliance, we can help you locate it or provide the necessary information to ensure that you find the right one.
- HVAC Services: Our HVAC technicians are trained to provide a wide range of services, from routine maintenance to emergency repairs, to ensure that your home remains comfortable and safe all year round.
Our Commitment to Quality
At HARGTA, we are committed to providing our customers with the highest level of quality and service. We stand behind our work with a 100% Customer Satisfaction Guarantee, and we pride ourselves on our:
- Industry-leading 90-day labour and 5-year parts warranty
- No SERVICE call charge with completed repair
- 100% Satisfaction Guarantee
Why Choose Us
We believe that our commitment to quality, combined with our extensive experience and expertise in the field of appliance repair, makes us the ideal choice for customers who need reliable and trustworthy service. By choosing HARGTA, you can rest assured that you are in good hands, and that our team will work tirelessly to ensure that your appliance is repaired to your satisfaction.
Protection Plan
Our Protection Plan is designed to give you peace of mind and protect your investment in your appliances. With our Protection Plan, you can rest assured that your appliances are protected from unexpected breakdowns and repairs. Our Protection Plan includes:
- Guaranteed satisfaction - if we can't repair your appliance, we'll refund your money
- Priority service - get priority scheduling and quick response times
- Discounted rates - enjoy discounted rates on all repairs and maintenance
Conclusion
At HARGTA, we pride ourselves on being a company that is dedicated to providing exceptional customer service and expertise in the field of appliance repair. With our team of licensed technicians, extensive training, and commitment to quality, we are confident that we can provide you with the level of service you deserve. Contact us today to schedule your repair or maintenance appointment, and experience the HARGTA difference for yourself.
Poor Customer Service Experience
Many customers have expressed frustration with Hargta's customer service, citing issues with scheduling and communication. Some reviewers reported waiting for extended periods of time for service appointments, only to be disconnected or left waiting without any resolution. Others experienced technicians showing up earlier than scheduled, disrupting their plans and daily activities.
Technical Issues and Repairs
Some reviewers had issues with the quality of the repairs performed by Hargta's technicians. One reviewer reported that a technician adjusted their fridge settings without permission, causing the freezer to defrost. Another reviewer experienced a lengthy wait for a replacement part, with the company claiming it was on backorder.
One Positive Experience
On the other hand, one reviewer had a positive experience with a technician named David, who was patient, kind, and respectful. He took the time to explain the mechanics of the appliances and ensured that the issues were resolved efficiently.
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