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Our Story
At Climatech, we have been dedicated to providing exceptional service and high-quality products to our clients since 1995. Founded by Antoine Sleiman, a graduate of the University of Montreal, our company is built on the principles of trust, professionalism, and a commitment to customer satisfaction. Our goal is not to simply sell a product, but to improve the lives of our clients by providing them with solutions that meet their unique needs and enhance their comfort.
Our Services
At Climatech, we specialize in the sale, installation, and service of all residential and commercial heating and cooling equipment. Our licensed and certified technicians are experts in their field, with years of experience in installing and maintaining a wide range of systems, including ductless air conditioners, heat pumps, furnaces, and central air conditioners. We are committed to providing our clients with exceptional service, ensuring that their systems are installed correctly and running efficiently.
Our Products
We stock a wide range of high-quality products from renowned manufacturers such as YORK, MITSUBISHI, FUJITSU, TEMPSTAR, WATERFURNACE, and others. Our products are designed to provide energy-efficient solutions that meet the unique needs of our clients. Whether you're looking for a system that can cool your home during the hot summer months or one that can provide warmth during the cold winter months, we have the solution for you.
Our Commitment
At Climatech, we are committed to improving the air quality in your home, while also providing you with a safe and energy-efficient heating and cooling system. We believe that our clients deserve the best, and that's why we strive to provide exceptional service, competitive pricing, and a wide range of products to choose from.
Our Certifications and Awards
We are proud to hold numerous certifications and awards, including those from the RBQ, CMMTQ, CMEQ, APCHQ, Novo Climat, Canadian Geoexchange Coalition, Consumer Choice Awards, and the Gold Palm certificate from Reno-Maitre. These certifications and awards demonstrate our commitment to quality, customer satisfaction, and environmental responsibility.
Our Promise
At Climatech, we promise to deliver comfort and peace of mind to our clients. We achieved this by listening to our clients, understanding their unique needs and desires, and providing them with solutions that enrich their lives. We are dedicated to building long-term relationships with our clients, based on trust, professionalism, and a commitment to customer satisfaction.
Overview of Reviews
Climatech has received a mix of positive and negative reviews from customers, highlighting both excellent and disappointing experiences.
Installation and Service
Many reviewers have praised the company's installation team, describing them as professional, polite, and meticulous. Installers Joseph, Richard, and Sam have been commended for their exceptional work, taking the time to explain the installation process and ensuring customer satisfaction.
However, some reviewers have reported issues with installation, including technical difficulties and unmet expectations. Del Ray and Donald Hunt both experienced problems with their installations, with Del Ray encountering multiple issues and Donald Hunt having a piece of glass knocked off a shelf and chipped toilet.
Sales and Customer Support
Reviewers have had mixed experiences with the sales department, with some finding the salesperson (M. Lemay) to be professional and clear, while others have reported poor customer service. George Weiss described the sales department as having a "full belly syndrome, " implying a lack of attention and response to customer inquiries.
Product Quality
Most reviewers have praised the quality of the products sold by Climatech, with Carl Yazigi and Gino Scopelliti specifically commending the high-quality brands and products.
Common Issues
Some common issues reported by reviewers include poor customer support, technical difficulties, and unmet expectations. Del Ray's review highlights the importance of clear communication and attention to customer needs to avoid these issues.
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