Falling? We go out on a limb for you!
At First Call Heating & Air Conditioning, we're proud to be a local company with a big heart, dedicated to providing high-quality, reliable customer service, and reasonable prices to our valued customers in Edmonton, Sherwood Park, St. Albert, Fort Saskatchewan, and Beaumont.
Our Story
As a leading provider of heating and air conditioning services, we've built our reputation on trust, expertise, and a commitment to excellence. Our team of skilled technicians and friendly customer service representatives work together to ensure that every interaction with First Call is a positive one. Whether you're in need of emergency repairs, routine maintenance, or a new installation, we're here to help.
Our Services
We offer a comprehensive range of services to keep your home comfortable and running smoothly. From air conditioning repair and installation to furnace maintenance and hot water tank replacements, we've got you covered. Our services include:
- Air Conditioning Repair and Installation
- Furnace Repair, Installation, and Maintenance
- Hot Water Tank Repair and Replacement
- Heat Pump Installation and Maintenance
- Indoor Air Quality Solutions
- Water Softener and Sump Pump Installation and Repair
- Protection Plans and Financing Options
Our Commitment to Excellence
At First Call Heating & Air Conditioning, we're dedicated to providing exceptional customer service, and we're proud to have earned a reputation as Edmonton and area's first choice for heating and cooling. Our commitment to excellence is reflected in our Feel Great Guarantee, which ensures that you'll be completely satisfied with our work. We're also passionate about giving back to our community, and our Warming Hearts Furnace Donation program is just one way we're making a difference.
Our Employees
Our team is comprised of highly trained and experienced technicians, customer service representatives, and office staff who are dedicated to providing exceptional service to our customers. We're proud to have a team that's passionate about what they do, and we're committed to ongoing training and development to ensure that we're always up-to-date on the latest technology and industry best practices.
Positive Reviews
First Call Heating and Air Conditioning has received numerous positive reviews from satisfied customers. Many have praised the company's prompt and professional service, with technicians who take the time to explain the process and answer questions. Several customers have mentioned feeling comfortable and relaxed with the company's experts on the job, particularly first-time home owners.
Negative Reviews
On the other hand, one customer, Hayley Whitlock, shared a negative experience with the company. She reported that the technician who visited her home did not diagnose the problem correctly and did not fix the issue, even after multiple visits. The customer was left with a still-unworking furnace and a large bill to pay. Additionally, Hayley felt that the company did not care about rectifying the issue and was unresponsive to her concerns.
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