Experience the beauty of authentic rugs in your own home
At Persian Rugs Vancouver, we are passionate about providing our customers with the finest quality rugs and carpets that not only add beauty to their homes but also create a warm and inviting atmosphere. Our team of experts has years of experience in the rug industry, and we take pride in our ability to source the most exquisite pieces from around the world.
Our Story
Our journey began with a simple idea: to bring the beauty of authentic rugs to the people of Vancouver. We saw an opportunity to create a platform where customers could find the perfect rug that not only complemented their home decor but also told a story of its own. With a keen eye for detail and a commitment to excellence, we set out to curate a collection of rugs that would exceed our customers' expectations.
Our Services
At Persian Rugs Vancouver, we offer a wide range of services designed to make your rug-buying experience seamless and enjoyable. Our team of experts is always happy to assist you in finding the perfect rug for your home, whether you're looking for a statement piece or a subtle addition to your decor. We also offer rug cleaning and maintenance services to ensure that your rug remains in pristine condition for years to come.
Why Choose Us
So, why choose Persian Rugs Vancouver? The answer is simple: we are dedicated to providing our customers with the best possible experience. From our extensive collection of rugs to our exceptional customer service, we strive to exceed your expectations at every turn. We believe that a rug is more than just a decorative piece - it's a reflection of your personal style and a testament to your good taste.
Positive Experiences
Many customers have had excellent experiences dealing with Moha Bateni and Authentic Rugs and Art. They praise the staff's friendly and knowledgeable approach, with Moha being particularly commended for his expertise and ability to find the perfect carpet for clients. The company's policy of allowing 60-day exchanges and fair, transparent pricing has also been appreciated by customers. Several reviewers have mentioned the high quality of the products, with some even having been referred to as "the best" in the industry.
Common Issues
However, there have been some negative experiences reported. Two customers have written reviews expressing disappointment and frustration with the company's refund policy. They claim that they were unable to return or exchange their purchases, despite not having used or customized them. One reviewer recounts a particularly unhappy experience, stating that the staff refused to refund their purchase and even threatened to sue them if they wrote a negative review.
Additional Complaints
Another reviewer expresses surprise and disappointment at not being able to return their purchase, citing a lack of understanding as to why this was not possible. There is a sense of confusion and frustration surrounding the company's refund policy, with some customers feeling misled or taken advantage of.
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