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Experience Excellence in Customer Service with ABM Inc.

At ABM Plumbing & Heating Services Inc., we take pride in being the premier plumbing and heating company serving the luxury condos in the Greater Toronto Area. With over 20 years of experience, our exceptional team of professionals specializes in high-rise, low-rise, and townhouse condominium services. Our focus on quality repairs, maintenance, and installations ensures comprehensive solutions backed by the latest equipment and diagnostic technology.

Our Goal

At ABM Inc., we prioritize attention to detail, resulting in a loyal base of satisfied long-term customers. We uphold a strong culture of excellent customer service, ensuring the highest quality of work completed to your utmost satisfaction. Equipped with the latest tools, equipment, and diagnostic technology, ABM Inc. stands ready to deliver the best service experience possible.

Our Values

Our values of teamwork, personal growth, and continuous improvement drive us to exceed customer expectations. Our dedicated employees embody productivity, cost-effectiveness, and responsibility, guided by honesty, fairness, and respect to make a positive impact on all we serve.

Our Services

ABM Inc. is your one-stop destination for all your plumbing and heating needs. From emergency assistance and in-suite repairs to a comprehensive range of tailored solutions, we provide professional services that meet your specific requirements. Our services include:

Domestic Hot and Cold Water Services

  • Domestic water riser, recirculation line, and branch line replacement
  • Domestic hot water boiler room re-pipes
  • Removal and replacement of Kitec piping with PEX or Wirsbro plastic piping
  • Mixing valve service and replacement

Drain Cleaning Services

  • Kitchen horizontal and vertical stack snaking and pressure washing
  • Video drain inspection
  • Troubleshooting slow and backing-up drains on kitchen, bathroom, and main drains
  • Clearing of kitchen and bathroom drain blockages and back-ups

Backflow Prevention Services

  • Backflow preventer installation, including engineer drawings and permits
  • Premise isolation backflow preventer testing and reporting
  • Backflow preventer repairs

Heating and Cooling Services

  • Total heating/cooling riser replacement
  • Partial heating/cooling riser replacement
  • Removal and replacement of expansion joints/loops
  • Solutions for bent, shifting heating/cooling risers

Underground Parking Services

  • Sump pump replacement (storm and sanitary pump repair, replacement, re-piping, and cleaning)
  • Sump pump troubleshooting, float switches, and control panel

Why Choose Us

With over 20 years of experience serving condos, we bring excellence to every plumbing and heating project. Our commitment to recommending the best options to your specific needs, combined with our expertise in modern plumbing products and techniques, ensures a high level of quality and satisfaction. Our team of experts is always available to take care of any problem.

Reviews
Negative: The reviewer was heavily dissatisfied with the company's pricing and service, citing outrageous minimum charges and poor customer service.

Review Summary

Poor Service and Overpricing

The reviewer, Naiara Toker, had a highly unsatisfactory experience with this company, rating them 1 star. The main issues revolved around the company's pricing and service.

Outrageous Minimum Charge

The company has a minimum charge of 4 hours of work, which the reviewer found to be excessive. Despite the plumber only being on site for 30 minutes, the reviewer was still charged $362. This led to a significant dispute when the reviewer called the company to question the charge.

Lack of Resolution and Poor Customer Service

The plumber failed to provide a clear conclusion about the issue, leaving the reviewer without a solution to their problem. Furthermore, when the reviewer expressed their dissatisfaction with the charge, they were met with a dismissive response, citing the company's right to charge as they see fit.

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