Business Details
38 Years
experience
Trusted Appliance Sales & Service in Sarnia
North End Appliance was founded in 1988 by Ronan O'Donnell and Jon Leppington, operating on principles of family values and community commitment. With over 30 years of experience, we have served three generations of clients in Sarnia and Lambton County, establishing ourselves as a trusted name in home appliance solutions. Our team provides personalized assistance to help customers find budget-friendly appliances while maintaining a wide selection of top-brand products.We prioritize customer satisfaction through free local delivery, professional installation services, and a dedicated service department staffed by trained technicians. As active community supporters, we contribute to over 50 local charities and sponsor minor sports teams, reinforcing our commitment to the region's growth and well-being.
Services
Appliance Sales
Installation Service
Delivery Service
Product Selection
Customer Support
Appliance Repair
Brand Selection
Price Matching
Product Education
Warranty Support
Details
- Year established: 1988
Highlights and features
- We offer 30+ years of combined experience in appliance sales and service.
- Our team provides free local delivery in Sarnia and surrounding areas.
- We carry a wide selection of top-name brand appliances in stock daily.
- Our service department includes trained technicians for installation and repairs.
- We prioritize community involvement through charity support and sports sponsorships.
What people say
Knowledgeable staff
Competitive prices
Prompt delivery
Community involvement
Wide selection
Services
Appliance Sales
We offer a comprehensive selection of top-name brand appliances including refrigerators, washers, dryers, and cooking equipment. Our inventory features energy-efficient models from KitchenAid, Whirlpool, Maytag, and JennAir, with regular promotions and price matching available. Our experienced sales team provides personalized guidance to help customers select the most suitable appliances for their household needs and budget.
Installation Service
Our qualified technicians provide professional installation for all purchased appliances, including gas and water connections. We ensure proper setup of refrigerators, washing machines, dryers, and cooking appliances while following manufacturer specifications. This service includes removal of old appliances when requested, with proper disposal handled by our team.
Delivery Service
We offer free delivery within Sarnia, Bright's Grove, Petrolia, and Corunna for all major appliances. Our bonded delivery staff handles appliances with care during transport and provides old appliance removal upon request. Delivery scheduling is coordinated to minimize customer inconvenience, with options for larger item transportation requiring specialized equipment.
Product Selection
Our team assists customers through a guided selection process using detailed questionnaires to determine specific appliance requirements. We help compare features, energy efficiency ratings, and capacity options across multiple brands. This service includes in-store demonstrations and digital tools to visualize appliance dimensions and features before purchase.
Customer Support
We provide comprehensive post-purchase support including warranty claims processing, repair scheduling, and product troubleshooting. Our service department handles both in-house and third-party appliance repairs with annual technician training from major manufacturers. We maintain inventory of common replacement parts to minimize service delays for our customers.
People
Ronan O'Donnell
Co-Owner
Co-founder with 30+ years of appliance industry experience, Ronan established North End Appliance in 1988. He maintains oversight of business operations while continuing direct customer engagement.
Jon Leppington
Co-Owner
Business partner with extensive appliance sales expertise, Jon joined Ronan to expand the company's service capabilities. He focuses on staff training and community partnership development.
Questions
What brands do you carry?
We stock major brands including KitchenAid, Whirlpool, Maytag, JennAir, and Amana across all appliance categories.
Do you offer delivery services?
Yes, we provide free delivery within Sarnia, Bright's Grove, Petrolia, and Corunna for all major appliances.
Can you install appliances purchased elsewhere?
Our service department provides installation for appliances purchased from other retailers as well as our own.
Do you have price matching available?
We offer competitive pricing and will match verified competitor prices for identical in-stock items.
What payment methods do you accept?
We accept major credit cards, debit payments, and financing options for qualifying purchases.
How long have you served the community?
North End Appliance has operated in Sarnia for over 35 years, serving three generations of local customers.