Business Details
Your Trusted Flooring Partner in Thunder Bay
Quality Carpet has been a trusted name in flooring solutions for Thunder Bay and surrounding areas for over five decades. Originally established in the 1970s, we have evolved from a carpet-focused store to a comprehensive flooring destination offering luxury vinyl, hardwood, laminate, area rugs, and commercial flooring systems. Our team of experienced professionals brings approximately 30 years of hands-on expertise to every project, ensuring personalized service and expert guidance. We pride ourselves on maintaining strong relationships with clients through honest advice, quality installations, and a commitment to staying at the forefront of flooring innovation.Our 2-story showroom features one of the largest inventories in the region, including trusted brands and specialized products like DEC-K-ING vinyl membranes for outdoor applications. With a focus on durability, aesthetics, and customer satisfaction, we serve residential, commercial, and outdoor spaces with tailored solutions. Our installation services extend to RVs, boats, and seasonal properties, demonstrating our adaptability to diverse client needs. Backed by industry certifications like Green Label Plus for indoor air quality, we combine technical expertise with a family-owned ethos to deliver results that exceed expectations.
Services
Luxury Vinyl Installation
Carpet Installation
Area Rug Sales
Commercial Flooring
Vinyl Plank Flooring
Hardwood Flooring
DEC-K-ING Systems
Flooring Repairs
Sheet Vinyl
Laminate Flooring
Highlights and features
- We offer 50+ years of combined flooring expertise with certified professionals
- Our showroom features one of Thunder Bay's largest flooring inventories
- Specialized installations for residential, commercial, and outdoor spaces
- Backed by industry-leading product warranties and certifications
- Family-owned service with personalized project consultations
Associations and certifications
- Green Label Plus
What people say
Extensive inventory
Knowledgeable staff
Professional installations
Helpful consultations
Durable solutions
Services
Luxury Vinyl Plank
Luxury Vinyl Plank (LVP) flooring replicates hardwood aesthetics with modern durability. Our 3-5mm thick planks feature waterproof cores and realistic wood grain patterns. Installation options include glue-down for stability in temperature-variable spaces or click-together floating systems. The wear layer thickness (20-30 mil) ensures longevity in residential and light commercial settings. Professional installation includes subfloor preparation and precise pattern matching for seamless results.
Carpet Installation
We install both stretch and glue-down carpet systems tailored to space requirements. Residential installations use stretch methods for soft, seamless finishes while commercial spaces receive durable glue-down applications. Our process includes precise measurements, seam sealing, and power-stretching for wrinkle-free results. We handle pattern matching for decorative carpets and provide underlayment recommendations to enhance comfort and longevity.
Area Rugs
Our showroom displays traditional oriental to contemporary area rugs in various sizes and materials. Experts assist with proportion guidance for living rooms, dining areas, and bedrooms. Custom sizing options available for perfect space fitting. We offer both machine-made and handcrafted rugs with options for indoor and outdoor use, including maintenance recommendations for different fiber types.
Commercial Flooring
Specialized commercial flooring solutions include vinyl plank, carpet tile, and glue-down systems designed for high-traffic environments. Our team ensures minimal business disruption during installations while meeting building code requirements. We provide durable, low-maintenance options suitable for offices, retail spaces, and hospitality venues with coordinated project timelines and quality assurance checks.
DEC-K-ING Systems
DEC-K-ING vinyl membranes provide 100% waterproof outdoor flooring for decks and patios. These maintenance-free systems resist climate extremes while offering aesthetic appeal. Professional installation includes proper drainage preparation and code-compliant securing methods. Available in multiple colors and textures, they create durable, slip-resistant surfaces ideal for seasonal and year-round outdoor living spaces.
People
Jamie
Team Member
With approximately 30 years of industry experience, Jamie provides expert flooring consultations and project management for residential installations.
Randy
Team Member
Randy specializes in commercial flooring solutions, bringing decades of technical expertise to large-scale projects and complex installations.
Dwayne
Team Member
Dwayne focuses on outdoor flooring systems, particularly DEC-K-ING vinyl installations, ensuring weather-resistant solutions for patios and decks.
Questions
What types of flooring do you specialize in?
We offer luxury vinyl, hardwood, laminate, carpet, area rugs, and commercial flooring systems including DEC-K-ING outdoor vinyl membranes.
Do you provide installation services?
Yes, we professionally install all purchased flooring products including residential, commercial, and outdoor applications.
Are your installers certified professionals?
Our team has approximately 30 years of combined experience with ongoing training in current installation techniques and product specifications.
Can you help with commercial flooring projects?
We specialize in commercial installations with minimal business disruption, offering durable solutions for offices, retail spaces, and hospitality venues.
Do you offer outdoor flooring options?
Yes, our DEC-K-ING vinyl systems provide waterproof, climate-resistant flooring for decks, patios, and other outdoor spaces.
What maintenance services do you provide?
We offer repair services for all installed flooring products and provide detailed care instructions to maintain warranty coverage.