Expert Knowledge, Safer Homes. Book Your Service Call Today! '
At Fireplace Experts, we pride ourselves on providing expert knowledge, safer homes, and unparalleled customer service. Our team of highly skilled and licensed technicians has been serving the Greater Toronto Area (GTA) and surrounding regions for over 15 years. We specialize in the installation, repair, and maintenance of gas fireplaces and gas log sets for homeowners, designers, property managers, realtors, and home inspectors.
Our Expertise
Our company is built on a foundation of family values, large experience, quality service, and expert knowledge of the fireplace industry. Our team of experts has undergone extensive training and has a deep understanding of the latest technologies and innovations in the field. We ensure our customers' complete satisfaction with each and every service call.
Our Services
At Fireplace Experts, we offer a wide range of services designed to keep your fireplace running smoothly and safely. Our services include:
Fireplace Maintenance
Gas fireplaces are low-maintenance, but they still require regular servicing to ensure optimal performance and safety. Our experts will inspect your fireplace, clean and inspect the burners, and ensure that your fireplace is operating efficiently and safely.
Fireplace Repair
If your fireplace is experiencing issues, our skilled technicians will diagnose the problem and provide a solution. We use only the highest-quality parts and materials to ensure a long-lasting fix.
Fireplace Installation
Whether you're building a new home or renovating your existing home, our experts can help you select the perfect fireplace for your needs. We'll work with you to design a custom installation that meets your budget and meets your needs.
Fireplace Makeovers
Is your fireplace looking a bit dated? Our team can help you create a stunning makeovers that will transform your fireplace into a beautiful focal point in your home.
Why Choose Us?
At Fireplace Experts, we're committed to providing exceptional service, quality workmanship, and unparalleled customer care. Our team is comprised of highly trained and licensed technicians who are dedicated to ensuring your complete satisfaction with each and every service call.
Client Testimonials
We're proud of our reputation, built on over 15 years of exceptional service, expert knowledge, and saftey. Here's what some of our satisfied clients have to say:
- "Collin was fantastic, punctual, efficient, informative, and talented. I have been facing constant issues with my fireplace, and Collin was the first person to explain why and fix the problem!" - Marilyn Van Dieten
- "The technician was very professional and knowledgeable. He showed up on time, fixed the small problem, and even cleaned up the unit. Highly recommended!" - Edward Yee
Red Flags and Duplicates
Some reviewers have reported encountering shady practices and subpar services from Fireplace Experts. Taylor Collins and Sam Samara both claim to have been scammed by the company, with Collins saying that they were charged $310 for nothing and Sam Samara being charged $180 for a service that included cleaning the glass and telling him he needed new parts. Derek P. also reports being charged $400 for unwanted services and being told that the office would not refund his money.
Positive Experiences
On the other hand, many reviewers have had positive experiences with Fireplace Experts. John Sullivan, Jocelyn Merkley, Marc Weisinger, Philip Toy, Tenny Abe, Nelson Garcia, and Cosmo Kramer all gave the company high ratings and praised the knowledge, expertise, and quick service of their technicians, including Lev, Chaim, and Colin.
Multiple Reviews
Some reviewers had multiple issues with Fireplace Experts, including not getting the services they paid for and being overcharged. Sam Samara, for example, was charged $180 for a service that included cleaning the glass and telling him he needed new parts, but he also found the same remote control they sold him on Amazon for $89. Hussain Shivji was charged $180.80 for what he thought would be a full service, but instead received a limited fix and was told that the company's charge for a service call is $180 regardless of what is done.
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