Breathe Easy with Our Cleaning Expertise - Satisfaction Guaranteed!
Established over 20 years ago, Ace Appliance Heating and Cooling Inc. has been proudly serving the Sarnia-Lambton community with comprehensive heating and cooling solutions. We believe in delivering exceptional customer service, reliable repairs, and efficient installations to both residential and commercial clients.
Our Expertise
Our highly skilled and certified technicians are experts in:
- Furnace & Air Conditioning: Installation, repair, and maintenance of all major brands and models.
- Fireplaces: Installation, maintenance, and repair of gas-powered fireplaces and inserts.
- Air Quality: Assessment, installation, and repair of air purification systems.
- Duct Cleaning: Professional cleaning and inspection of your HVAC ductwork.
- Boilers & Water Heaters: Comprehensive services for both gas and electric models.
- Gas Lines: Installation, repair, and inspection of gas lines for your heating and cooling appliances.
Our Commitment
We understand the importance of a comfortable and healthy home, and we are committed to:
- Providing personalized solutions tailored to your unique needs and budget.
- Offering transparent and upfront pricing with no hidden fees.
- Completing work promptly and efficiently, minimizing disruption to your daily life.
- Delivering exceptional customer service with a friendly and helpful approach.
Why Choose Ace Appliance Heating and Cooling Inc.?
- Family-owned and operated with over 20 years of experience.
- Strong focus on customer satisfaction and building lasting relationships.
- Certified and experienced technicians with extensive industry knowledge.
- Comprehensive range of services to meet all your heating and cooling needs.
- Competitive rates and financing options available.
Contact us today to schedule a consultation and learn how Ace Appliance Heating and Cooling Inc. can keep your home comfortable and your family comfortable all year round.
Customer Service
The customer service provided by Ace was a mixed bag. Some customers reported pleasant interactions with staff, while others experienced unprofessional behavior, including no-shows and difficulty getting in touch with the company.
Communication
There were issues with communication, with some customers reporting that the company failed to show up to scheduled appointments or return phone calls. This led to frustration and disappointment for several customers.
Quality of Work
On the other hand, some customers were very satisfied with the quality of work provided by Ace. They reported professional installations and good prices for the job. Some customers even recommended the company to others.
Workmanship
While some customers praised the professionalism and expertise of Ace's technicians, others reported issues with the workmanship. One customer had to continuously nag the company to complete a job, and another experienced leaks from a newly installed furnace.
Summary
The reviews of Ace are mixed, with some customers praising the company's work and staff, while others reported poor customer service, no-shows, and issues with communication and workmanship.
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