Expert Septic Solutions for Your Property
Modernizing your home's exterior starts with New Town Windows & Doors. Founded in the heart of Kelowna, we've proudly served local homes and businesses for over a decade. With an unwavering commitment to quality and customer satisfaction, we've become the trusted provider of windows, doors, and patio doors throughout the Okanagan region.
What Sets Us Apart?
At New Town Windows & Doors, we prioritize:
- Fast & Free Estimates: We understand the importance of timely service and offer instant, no-obligation quotes.
- Unparalleled Personal Service: Our dedicated team truly values customer relationships and is committed to providing personalized attention to each project.
- Expert Installation: Backed by decades of industry experience, our skilled installers ensure meticulous and lasting installations.
- Quality Products: We partner with leading manufacturers to provide high-quality windows and doors that enhance your home aesthetically and functionally.
Windows
Our extensive selection includes various window styles to suit your unique needs and preferences. We offer:
- Energy-efficient vinyl windows
- Durable aluminum clad windows
- Commercial-grade windows
- Specialty windows for unique applications
Doors
Discover a comprehensive range of doors to welcome your guests and enhance your home's aesthetic:
- Classic and modern exterior doors
- Secure and stylish patio doors
- Sliding glass doors for seamless indoor-outdoor access
- French doors that exude elegance and sophistication
Patio Doors
We provide high-quality patio doors featuring:
- Thermal insulation for ultimate comfort
- Secure locking mechanisms for peace of mind
- Durable materials for lasting performance
Our Commitment
Beyond just supplying products, we pride ourselves on providing a seamless and enjoyable customer experience. Our process includes:
1. On-site visit: We prioritize understanding your specific needs and project requirements.
2. Detailed measurements: To ensure perfect fitting and functionality.
3. Custom order: Your windows and doors are crafted to your exact specifications.
4. Expert installation: Our skilled installers ensure a flawless and secure installation.
Contact us today to schedule a free consultation and learn how New Town Windows & Doors can transform your home's exterior with exceptional windows, doors, and patio doors.
Overall Experience with New Town Windows & Doors
Positive Experiences
Many customers had a great experience with New Town Windows & Doors, praising the company's professionalism, knowledge, and attention to detail. Several reviewers mentioned that the sales representatives were transparent and helpful in explaining the products and process. The installation process was smooth, and the finished products were of high quality, with customers noticing a significant difference in their homes.
Issues with Customer Service and Installation
However, a few customers had negative experiences with the company's customer service and installation process. One reviewer was unhappy with the long wait time for installation and the lack of communication from the company. Another reviewer was disappointed with the quality of the work and the lack of remorse or willingness to make things right.
Specific Issues
Some specific issues mentioned by reviewers include:
- Long wait times for installation
- Lack of communication from the company
- Poor quality of work
- Failure to order requested materials (e.g. privacy glass)
- Failure to replace defective screens
- Unprofessional behavior from the company
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