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At Hanks Appliance Service, we are proud to be a family-owned and operated business with a mission to provide honest, reliable, and unparalleled services in appliance repair. Our team of expert technicians is committed to exceeding your expectations by ensuring that each repair is completed correctly and efficiently. Our state-of-the-art technology and expertise enable us to preorder parts for your repair, ensuring that it's done in one visit in 85% of the time.
Our Services
We offer a wide range of services to cater to your appliance repair needs, including:
Dishwasher Repair: Our experienced technicians can diagnose and repair your dishwasher quickly and efficiently, ensuring that your kitchen is up and running smoothly.
Refrigerator Repair: Whether your fridge is not cooling or needs maintenance, our experts can help you identify the issue and provide a cost-effective solution.
Stove Repair: From faulty igniters to clogged burners, our technicians can repair your stove efficiently and effectively, minimizing downtime and ensuring your kitchen operations remain uninterrupted.
Washer - Dryer Repair: Our experts can diagnose and repair your washer and dryer issues, including faulty motors, seized drums, and more.
Microwave Repair: From faulty buttons to clogged vents, our technicians can repair your microwave quickly and efficiently, restoring its functionality to your kitchen.
Why Choose Us
At Hanks Appliance Service, we pride ourselves on our customer-centric approach, commitment to quality, and expertise in appliance repair. Our Samsung factory-trained and authorized servicers ensure that your appliance receives the highest level of care. By choosing us, you can trust that your appliance is in good hands.
Overview of Hank's Appliance Repair Services
Hank's Appliance Repair Services has received a mix of positive and negative reviews from customers. The reviews highlight the company's strengths and weaknesses in areas such as professionalism, efficiency, and communication.
Professional and Efficient Service
Many customers have praised Hank's Appliance Repair Services for their professional and quick service. Technicians such as Stephane, Sydney, and Marvin have been commended for their efficiency and expertise in fixing various appliances. Customers have also appreciated the company's online scheduling system, which allows them to book appointments easily and efficiently.
Communication and Customer Service
While some customers have praised the company's communication and customer service, others have expressed frustration with the automated appointment system and lack of human interaction. Some customers have also experienced issues with technicians showing up late or not respecting their time.
Reasonable Pricing and Integrity
Several customers have praised Hank's Appliance Repair Services for their reasonable pricing and integrity. Technicians have been transparent about the cost of repairs and have not taken advantage of customers by overcharging them.
Areas for Improvement
Some customers have expressed disappointment with the company's handling of warranty repairs, mask policies, and technician availability. There have also been instances where customers have experienced issues with appliances failing shortly after repair, leading to wasted time and resources.
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