Let's Get Started - Your Peace of Mind is Our Priority
At Peace of Mind Systems Ltd., we understand that feeling secure in your home or business is essential to your overall well-being. That's why we've been dedicated to providing top-notch security solutions to the Kamloops community since 2000. Our locally owned and operated company is committed to providing exceptional customer service, ensuring that you feel safe and secure.
Our Philosophy
We believe that every individual's security needs are unique and require a tailored approach. When you contact us, you'll speak directly with our team, not a call center. We take the time to understand your specific needs and provide a customized solution that meets your lifestyle. Our passion is to provide you with the peace of mind that comes with knowing your home or business is protected.
Security Products
Our team is dedicated to using the latest industry-leading products to ensure your safety and security. We offer a range of solutions to cater to your specific needs, including:
Residential Security
Protect your home and family with our residential security systems, designed to provide you with peace of mind when you're asleep or away from home. Our systems include 24/7 monitoring, ensuring that false alarms and real threats are responded to quickly and efficiently.
Commercial Security
Keep your business and employees safe with our commercial security systems, tailored to meet the unique needs of your organization. Our systems are designed to provide you with the peace of mind you need to focus on your business.
CCTV Video Systems
Stay vigilant and monitor your business with our CCTV video systems, offering the latest advancements in surveillance technology. Our systems allow you to keep a close eye on your business, even when you're away.
Security Takeovers
Is your existing security system in need of an upgrade or overhaul? Our security takeover services will assess your current system and work with you to improve or modify it to meet your updated needs.
Access Control
Control who has access to your home or business with our access control systems, designed to keep the right people in and the wrong people out.
Personal Emergency
In the event of a medical emergency, our fall and medic alert systems ensure that help is always available, just a button press away.
At Peace of Mind Systems Ltd., we're committed to providing you with the peace of mind that comes with knowing your home or business is safe and secure. Contact us today to learn more about how we can help you achieve this sense of security and peace of mind.
Security Company Reviews
Positive Experiences
The majority of customers have had positive experiences with Peace of Mind, praising their knowledgeable staff, excellent customer service, and prompt installation. Many reviewers have mentioned specific employees who went above and beyond to ensure their needs were met.
Negative Experiences
On the other hand, some customers have expressed dissatisfaction with the company's customer service, citing instances of poor communication, unmet expectations, and unfair business practices.
Common Issues
A common thread among the negative reviews is the lack of after-sales service and poor communication from the company. Some customers have reported being ignored or dismissed when they encountered issues with their systems, and were left feeling frustrated and neglected.
Employee Performance
Some reviewers have praised specific employees, such as Steve, Jason, and Michele, for their exceptional service and helpfulness. However, others have had negative experiences with the service manager and her assistant, accusing them of writing fake positive reviews.
Pricing and Contracts
Some customers have expressed concerns about the company's pricing and contracts, citing instances of unfair charges and hidden fees. One reviewer was asked to pay $500 to cancel their contract, which they felt was unreasonable.
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